Normally, I wouldn't go through the effort to post a negative review but I can't make this stuff up: So, I walked in and was immediately greeted with an awkward group stare from everyone in the room including staff. Then a woman says "Hi! What can we do for you today!" and without missing a beat she turns and begins casually chatting with a man at the customer service desk-leaving me standing there not knowing what to do. Except, this man was already being helped by another rep and she was not only ignoring me but she was ignoring her own client standing right in front of her! (poor forgotten client gave me a "this is weird" look). Anyways, I wait to be addressed as I listened to the two desk reps stand motionless just chatting up this man. Eventually, they say "oh sorry, what is it again that you were saying you needed?". Fast forward-this third employee comes out. He is incredibly creepy-rolling his hands around and nearly whispering to me. He spoke to me like I was a child literally in the laziest and gruffest manner and interrupted me over and over and then asking me to repeat myself-at which point he again interrupted me. It was super uncomfortable and I only got about half of my questions answered. (I just wanted to know how much it would cost me to get an upgrade for different phone models). Eventually, we got to a point where I was able to just quietly exit. I'll go to another store to get info on an upgrade, thanks.
Dishonest employees and shady bait and switch tactics. Stay away from this store at all costs
These guys are awesome. Phone deals were great; came in expecting just 1 iphone, left with 5 phones! Family needed some new phones too, and they had a cool deal on free samsung phones w/ a visa card. The manager knew his stuff; went thru the whole shebang with the bill. Highly recommend this place
Been waithing for 4months now to get my money back that was supposed to ONLY take 7-10 business days
Great employees! Best service!
Sprint Store is a US Electronics Store based in Cayce, South Carolina. Sprint Store is located at 825 Knox Abbott Dr, Cayce, SC 29033, USA.
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